We are looking for:

SENIOR ACCOUNT MANAGER

THE COMPANY:

The company is the leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to expand their global sales and make them more profitable.

The solution provides automation, analytics and optimization capabilities for dozens of online channels including Amazon, Google, eBay, Facebook and more.

That’s why thousands of customers rely on us for innovative solutions to grow their e-commerce businesses.

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FACTS

leading provider for cloud-based e-commerce solutions

3+ years in account management, customer success, sales and/or business development.

Berlin, home office possible throughout Germany

+ Profit from strong company growth, + Uncapped commissions + Very attractive package

BENEFITS

BERLIN, HOME OFFICE POSSIBLE THROUGHOUT GERMANY

The challenge can be performed at the company headquarters in Berlin or from the home office with a close connection to the sales team and leader.

In addition to the headquarters in Morrisville, NC, the company also has offices in New York, Seattle, London, Ireland, Australia, Spain, Brazil and Germany.

AREAS OF RESPONSIBILITY:
Maintain and develop strong customer relationships through continuous and proactive communication to ensure customer satisfaction, growth and high renewal rates.
Holistically seek and understand clients' key business objectives; develop creative solutions and drive strategic goal alignment.
Effectively manage contract renewals and renegotiations.
Increase customer revenue, both direct and indirect; up-sell and cross-sell appropriate features and products.
Active monitoring and risk mitigation of the customer base.
Identify key contacts, decision makers and executives for each account and maintain regular, consistent communication and proactive site visits.
Develop a comprehensive understanding of all products and ensure accounts utilize all appropriate Complete software features.
Keep abreast of market changes and product developments and communicate this to clients with the impact on their business and suggested recommendations.
Collaborate effectively with other departments - including sales, finance, product and support - to ensure customer success and an optimal customer experience.
Forward customer feedback to the appropriate departments.
Share knowledge, tools and techniques within the team and be a resource for younger members.

WANTED PROFILE:
BS or BA degree required
3+ years in account management, customer success, sales and/or business development.
Experience in building relationships and providing strategic advice and leadership to Director and Executive level contacts.
The ability to understand the client's business and what drives decision making
Presentation and relationship building skills
Exceptional time management and organization
First-class communication and negotiation skills and the ability to overcome objections
Independent attitude and passion for success, but also able to work as a team player and role model for other team members.

APPLY NOW!

OR CONTACT US HERE:

+49 30 21 78 05 78
superstars@futuresales.com